Legal and policy documents

Find our legal, privacy and product-security documents in one place. Choose the document you need below to read its full terms or disclosure.

Privacy and website use

Privacy Policy

How we collect, use, hold and protect personal information, and how you can contact our Privacy Officer.

Privacy Collection Statement

The purposes for which we collect and use your information, the third parties involved and our contact details.

User Terms

The terms that apply when you visit and use our website.

Connected-product security

Australian Cybersecurity Act Statement of Compliance

Our declaration covering password security, vulnerability reporting and security updates.

Product Support and Security Update Periods

The listed connected products, exact part numbers, support periods and end-of-support dates.

Warranty and product support

For warranty periods, care requirements and the applicable full terms, visit our garage-door and opener warranty guide. For operating instructions, choose the document that matches your model in our owner manuals.

Get in touch

For a general enquiry, contact our team or call 13 62 63. Privacy enquiries can be directed to our Privacy Officer at privacy@duluxgroup.com.au or +61 3 9263 5678. To report a product-security vulnerability, email security@bnd.com.au.

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