B&D
Warranty documents. Understand your cover.
We stand behind the products we design and manufacture. Use the warranty document that applies to your product, purchase and use, and keep it with your invoice and service records.
Choose the terms for your product
| Product or purchase | Document to use |
|---|---|
| B&D doors and openers | Our general warranty terms distinguish products, residential and commercial use, standard cover and eligible Total Confidence packages. |
| Roll-A-Door Secure | Use the dedicated Roll-A-Door Secure terms dated 2 September 2026. |
| ATA commercial openers | Use the Automatic Technology commercial-opener owner handbook, including its warranty and care requirements. |
A 10-year headline does not describe every product or every purchase. Where the terms specify both years and operating cycles, the earlier limit applies. Check separate component limits, exclusions and the use category for your installation.
Download your warranty documents
Download our general B&D warranty terms (PDF), as linked from our warranty support page. Confirm the terms that apply to your purchase if you have an older installation.
Downloads
| Manual or document | Identify the right document |
|---|---|
| Additional general B&D warranty document — trade library copy (PDF) | 4 pages. |
| Roll-A-Door Secure Warranty Brochure (PDF) | 7 pages. |
| Commercial Openers Certificate (PDF) | Document 160772_01. 2 pages. |
Total Confidence and ongoing care
Under the linked general terms, Total Confidence cover requires an eligible B&D door and matching B&D opener purchased in the same transaction, installation by B&D or a B&D Representative, registration, and the specified care and maintenance. Servicing by a B&D Representative is required within 12 months after installation and every two years thereafter. Read the applicable product table and complete conditions before relying on a particular period.
For help with registration, the applicable terms or a claim, visit our warranty support page. Keep the product details, purchase date, installation information and service history ready. These warranties are in addition to your rights under Australian Consumer Law.
