Product
Product Facts
- Product Name
- Hiro GDO-12
- Availability
- In Stock
- Fulfillment Type
- online
- Brand
- B&D Garage Doors
- Category
- Home & Garden > Garage Doors & Openers
If you need to power a very large rolling door or live in a high wind area, Hiro is the ideal choice.
| Variant | Price | Availability |
|---|---|---|
| BNDHiro GDO-12 |
Hiro GDO-12 roller door opener
Need an opener for a larger rolling door with limited fitting space? Hiro GDO-12 combines a slim profile, high peak force and optional smartphone control. We’ll check its suitability for your heavy residential or light-commercial door before specifying the installation.
The quote form opens on our main B&D website.
On this page: Technical specifications · Controls, safety and accessory choices · Fit and installation requirements · Power failure, access and maintenance · Warranty for this model · Let’s plan your commercial installation · Hiro or Toro for your site?
Hiro or Toro for your site?
| Consideration | Hiro GDO-12 | Toro GDO-10 |
|---|---|---|
| Application emphasis | Compact automation for suitable heavy residential/light-commercial doors | Commercial control with a Logic Console |
| Remote memory | 64 transmitters | 511 transmitters |
| Backup power | Optional compatible kit | Integrated in this model |
| Smartphone control | Optional compatible Smart Hub | Not supported on this GDO-10 configuration |
| Commercial programming | No Logic Console in this configuration | LCD console with programmable operating/access functions |
Both still need a door-load, balance, wind-lock and usage assessment. Tell us daily cycles and the busiest period; neither maximum door area nor motor peak force is a cycles-per-hour rating.
Technical specifications
| Specification | Trade-guide value |
|---|---|
| Motor | 24 V DC |
| Short-term peak force | 1,400 N |
| Maximum gross door weight | 270 kg including fittings |
| Indicative maximum door area | 28 m²; wind-locked doors 22 m² |
| Drum rotation | 6 turns |
| Standby power | Less than 1 W |
| Opening speed | 90 / 102 / 118 mm/s settings |
| Remote memory | 64 transmitters |
| Control protocol | TrioCode 128 and Tri-Tran+ |
| Courtesy lighting | Integrated LED |
Area figures are indicative. Door weight, balance, wind-locking, gearing and usage all affect suitability. Strong winds can activate obstruction detection; a wind-rated door does not guarantee uninterrupted powered movement. Match these specifications to the supplied model/version.
Controls, safety and accessory choices
| Item | Hiro configuration |
|---|---|
| Included controls | Two premium handheld remotes and wireless wall button |
| Battery backup | Optional slide-on or wall-mounted kit |
| Smartphone control | Optional compatible Smart Hub |
| Safety Beams | Up to three sets total: one wireless set and two two-wire sets |
| Key switch | Optional |
| Solar | Compatibility is not confirmed by these specifications |
| Additional commercial controls | Hiro does not include a Logic Console in this configuration |
Hiro is intended to provide compact rolling-door automation with adjustable speed, remote operation and optional connected control. It does not inherit Toro’s commercial LCD console and 511-remote memory.
Fit and installation requirements
For Hiro, allow at least 35 mm from the curtain edge to the bracket and 80 mm to the wall. We recommend 130 mm to the bracket and 170 mm to the wall. Its slim body and removable 108 mm forks help with constrained installations. Battery mounting and your door’s guide and bracket requirements may need extra space.
Hiro supports left- or right-hand installation. Your installer will check the drum, shaft, forks, curtain, power supply and travel before setting limits and obstruction protection. That complete fit matters as much as peak force.
Power failure, access and maintenance
If your door is damaged, crooked, unbalanced or has a broken spring or cable, stop using it and arrange a repair. Do not disengage an open or unsupported door. Keep people and vehicles clear of the opening.
A charged compatible backup can provide limited powered operation during an outage on a sound door; capacity depends on load and battery condition. If manual operation is needed, start with the door sound and closed. Have your installer demonstrate the release and re-engagement procedure for your Hiro GDO-12 version, including any separate lock. Follow its own manual; residential sectional-opener procedures do not apply. Arrange appropriate external access if the garage has no other entrance.
We size commercial systems around the opening, daily and peak operating cycles, environment, access control and safety needs. Tell us about forklifts, delivery vehicles, public access and shift patterns. Maximum area alone does not establish suitability. The door, motor, controls and protective devices must be specified as a complete installation.
Have a qualified technician set the inspection and service schedule for actual use. Keep tracks and access areas clear, check wear and damage, and stop use after an impact or a safety fault. Do not adjust springs, chain drives or electrical controls without the appropriate training.
Warranty for this model
The current B&D general terms list two years or 10,000 cycles for Hiro GDO-12, whichever occurs first. Accessories and components have separate conditions. These are commercial model periods, not the seven-year residential-opener headline.
Confirm the exact model and applicable purchase terms in the quote and retain installation and service records.
Let’s plan your commercial installation
To help us recommend a suitable setup, have these details ready:
- Clear opening width and height, door type and any existing model labels.
- Typical daily cycles and the busiest operating period, including shift patterns.
- Available power supply and the space for the motor, tracks, barrel and controls.
- Vehicle heights, forklifts, public/pedestrian access and required access-control functions.
- Site wind requirements, substrate, exposure and any ventilation or visibility needs.
We use this brief to specify the door, operating equipment and safety devices together. Your written quote should identify the model, controls, included accessories, installation requirements, price, lead time and applicable warranty.
Your brochures and operating guides
Find the installation drawings, full operating instructions and warranty conditions below. Choose the document that matches your model and supplied configuration, as controls and requirements can differ between generations.
- Automatic Technology rolling-opener trade reference guide
- Hiro GDO-12 quick operation guide
- Automatic Technology commercial-opener owner handbook — 2022
- B&D general warranty terms — November 2025
Explore more on our main website
Let’s talk about your project
Tell us about your opening, operating needs and location. We’ll help you arrange a quote through our dealer network.
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